Dallas Data Center

Downtime is costly, so make sure you have affordable, expert technical support within a few steps of your equipment - no matter the hour.  At Dallas Data Center, our rapid-response technical support staff is on-site and available to assist you with technical issues 24x7x365.

Dallas Data Center's technical support team understands that downtime is costly and when a customer's environment is down, time is of the utmost importance. Our highest priority is your success.

Cost Effective Support

Remote Hands - Dallas Data Center can be your on-site team for the simplest to most complex technical tasks. We can handle a simple power cycle or serve as your "remote hands". If needed, we can console to your equipment to see exactly what is happening. Our engineers will “walk you through” the situation and will discuss your options for resolving the issue.

Smart Hands - Our support staff is also available for hardware troubleshooting and replacement, in addition to reinstalls on most operating systems. Dallas Data Center technicians are specialists in their field of expertise, whether it's networking (firewall, router, and switches) or a Server OS. Our customers rely on us for everything from racking and cabling their equipment to installing the OS for initial configuration to the day-to-day support of their equipment.